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In ContactsLaw, a department is a mechanism for grouping and classifying workgroups. Departments themselves exhibit very little behaviour and do not influence the workgroups contained within them:
  • You can report performance and CRM statistics on a departmental basis.
  • Departments can be associated with one or more companies, affecting the visibility of all workgroups within them.
  • Workgroup tabs open inside department tabs, as file tabs open inside contact tabs.

For administrative purposes, you can nominate a manager for each department. Department managers are granted full access to departmental reports and management settings. The practice-wide "workgroup administration" permission implicitly grants access to all departments. Other members must be granted access via the Permissions tab.