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The DDM web service is hosted on and is publicly accessible. It is designed to interface with the DDM windows service. It is responsible for:
  • Authenticating customers
  • Retrieving and updating customer details
  • Retrieving and updating site-level settings
  • Downloading software licenses
  • Providing trusted real-time data used to enforce DRM
  • Checking for software updates
  • Downloading and deploying software
Although regular access to the DDM web service is mandatory for licensing and deployment to function correctly, customer intranets can function when disconnected from the service for up to 30 days.